Due to staff shortages, there may be delays in order processing and responding to enquired. We apologise for any inconvenience and thank you in advance for your patience and understanding.

Money Back Guarantee

Due to the Coronavirus Pandemic, from today at midnight 27th March 2020, we are suspending our satisfaction guarantee policy until further notice. We can no longer accept used products for return/refund less restocking fees.

Do you offer a 30 day money back guarantee on Machines?


Simply purchase at the prices shown on our website and you can trial in the comfort of your own home for up to 30 days.

If you are not 100% satisfied with your machine, simply return within 30 days at your cost (in the same condition with all the items you originally received) for a partial refund*

*There will be a $200 restocking fee for Machines purchased at a price of $999 or less (not including insurance)

*There will be a 20% restocking fee for Machines purchased at a price of $1000 or more (not including insurance)

This fee is for the admininstration involved plus returned machines need to be tested, cleaned and supplied with a new hose and filter and sold at a discounted price.

All items originally supplied must be returned in 'as new' condition at your cost.


Mask and Accessory Refunds

Due to hygiene/health reasons, we are unable to accept masks, hoses, water tanks and pillows for return if the packaging has been opened.

Please choose your mask carefully.


Last updated 27th March 2020